Eager and Worthy Readers,
Its been a long long time since I posted anything so I am thrilled to present a brand new interview with Hannah Walcher, a colleague and work friend from Books Inc, who is piloting a new subscription box service for 0 to 13 year old's, called Adventures In learning, a new service focused on helping parents, caregivers, grandparents, families and kids! A great deal for any age! Support Books Inc and get four teachable books for discounted pricing!
1. Please share what have been some of your more memorable professional experiences with me?
We’ve worked together so many times over the three and a half years you've worked for Books Inc! You’re always a joy to work with and really appreciate how hands-on you want to be, whether it’s during events, book clubs, or just working with customers . There is no doubt that you love books and supporting the authors that write them and the bookstores that sell them!
2. Please explain your current role with Books Inc?
I’m the Book Fair and Children’s events manager. I have the pleasure of working with many Bay Area schools to put together book fairs on their campus and bring authors to their schools. I also schedule children’s events and story times in our stores.
Hannah Walcher
3. How did Books Inc respond to COVID 19?
Books Inc. has followed the guidelines and suggestions of our counties from the very beginning. We shut our doors immediately and focused on taking care of our employees as best we could during the difficult and confusing time. We were also lucky to have so many book lovers shop on our website while our stores were closed. Now that our counties are allowing businesses to open, we’re taking our time to bring our stores back up to standard, by again following our counties guidelines and suggestions, and focusing on the safety of our staff and of our communities. We are working hard to do our part to stop the spread of covid-19 and remain a responsible and enriching member of our communities.
4. How did customers respond to Books Inc changes?
Book lovers are the best. From the start, we received so much support on our website when our doors were closed. It was amazing! We had so many lovely and positive emails in support throughout the shut down. Now that we’re open, our customers continue to support us and have been adaptive and understanding to all of the changes. We’re in this together, after all.
5. What is the plan for Books Inc author's events?
Like most things in life these days, we’re looking to the internet. Since we’re not sure when we’ll be able to have large numbers of people in our stores at once, and lets be fair, that’s always the goal, we’ll be focusing our energy on virtual events for the time being. So if you aren’t already, make sure to follow us on Facebook, Instagram, and Twitter so you can stay up to date with our virtual events.
6. I am excited by Books Inc's new subscription box service! Explain the inspiration for the Adventures In Learning Subscription box?
The inspiration came from many small conversations we’ve had with parents in our communities. We know there is a huge concern for what this upcoming school year will look like and a lot of unknowns, so Books Inc. created the Adventures in Learning subscription box to help families who are facing the possibility of home-schooling their children, full time or part time. We can only imagine how hard teachers and educators are working to create a flexible curriculum that will translate well and serve their students, so the subscription boxes are not a replacement for schooling, obviously, but a fun way to supplement your child’s learning and foster a love of reading at home.
7. What are the details? What is the website link?
You can find all of the details on our website here: https://www.booksinc.net/
But the basics is that each month, Books Inc. will curate four age appropriate boxes, ranging from ages 0-12, featuring four titles per box focusing on STEAM, Social Emotional Learning (SEL), and of course, fiction and non-fiction. Customers have the option of purchasing an individual box for $40 +tax or signing up for a 3 month or 6 month subscription. This is a fledgling program and we are looking for feedback to help us provide the best service possible, so if this sounds like something you might like to try, we hope you sign up and give it a shot!
8. Is it better to order Adventures in learning boxes online or in store? How will tracking information be available?
You can sign up online instantly or go into our stores and fill out a form. No way is better, it’s just your preference. All boxes will be packed and shipped out within the first week of the month, and customers will have their tracking numbers sent to them via email as soon as the box ships.
9. How can customers gift a subscription box to family or friends?
When you sign up for the box, just provide us with the name of the recipient and their shipping address.
10. What is the website for online shopping at Books Inc?
You can shop online at www.booksinc.net for all your book needs!
11. How can customers stay updated about Books Inc?
Again, follow us on our social media accounts and/or sign up for our newsletters here: https://www.booksinc.net/
12. Where are all the current books Inc locations?
We have locations all over the Bay Area. Look for our neighborhood stores in Berkeley, Alameda, Palo Alto, Mountain View, Campbell, and San Francisco. We have three San Francisco locations: Opera Plaza, Laurel Village, and Chestnut!
13. What are all of the current ways customers support Books Inc?
Right now, all of our neighborhood stores are open for browsing AND curbside pick up. You can also continue to shop online and have books shipped directly to you. We have free 7-10 day shipping for all orders $25 or more before tax.
Thank you for your time and your unstoppable amazing service to Books Inc!
Thank YOU.
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